Berwick Great Wall

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Reviews of Berwick Great Wall

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  Trix Portz Added January 02, 2023

  ★ ★ ★ ★ ★
  So happy with my Great Wall and really good team at Great Wall Berwick would 100% go again well done !!!!!
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  Dawei Sun Added December 21, 2022

  ★ ☆ ☆ ☆ ☆
  Extremely frustrating +1
  Full of lying experts. Poor services!!! Better try other dealer not this one. I ordered on end of July, and the contract said can delivered by the end of October. They change my deliver date without notifying me. If any thing can change easily without notifying customer, why should I sign a contract ?Bullshiiiiiiiiiiiiiiiiiiiiiiiit!
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  Phillip Island Cleaning PIC Added December 18, 2022

  ★ ☆ ☆ ☆ ☆
  Extremely frustrating.
  I’ve rang this service department and ordered the same part 3 times now... 3 times over a space of 4 months.
  To be told each time, the part will be here in 2 weeks, and they would call when it was in.
  They’ve never rang me back.
  
  I’m not sure , has the part ever been ordered in? or is there 3 of the same part sitting there and no one has bothered to call me ? My guess, it never got ordered in.
  
  Poor form.
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  sammy nick Added December 11, 2022

  ★ ☆ ☆ ☆ ☆
  very Frustrating,
  they just keep me on waiting and finally hang up. i tried again and experienced same thing again and again. I agree some time we all have trouble even i am a working as a customer service representative but they were not sure about their staff and rather than to give straight answer they just put me on hold and then hang up. very bad experience.
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  Chris Ramanui Added December 10, 2022

  ★ ☆ ☆ ☆ ☆
  Constantly told i will be updated but never was had to keep calling only to be told not today maybe tomorrow. This went on for 9 days before they said you can take car today and book it back in to replace worn parts.
  Car was booked in to fix overheating issue which again car was there for 9 days. On the way home now and car just overheated. So 1200 dollars later, 9days having to catch public transport to work only to have to go back again .

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