Staycool Heating and Air Conditioning

Reviews of Staycool Heating and Air Conditioning

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  Tanaiya Moussa Added December 13, 2022

  ★ ★ ★ ★ ★
  Daniel and the team at StayCool are amazing, as a property manager it is hard to find trustworthy trades for your rental properties. However, StayCool have been nothing but the best whether it's responding to emails or booking in installation dates quickly and efficiently. Highly recommend
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  Darren Daz Added December 08, 2022

  ★ ★ ★ ★ ★
  Staycool installed two split systems in a office space. The communication was fantastic and they were very professional. The system works fantastic and the install was super tidy - very happy customer!
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  Simon Kranz Added December 05, 2022

  ★ ★ ★ ★ ★
  Explored different options for Panasonic aircon installs for multiple rooms. Was able to negotiate an install that suited me, not just what suited them. Price was very reasonable. Work completed on time and as scheduled (within two weeks from agreeing on terms) and all rubbish removed afterwards. Installers were well mannered and courteous. Would not hesitate to use again.
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  Jordy89 !! Added November 27, 2022

  ★ ☆ ☆ ☆ ☆
  This company have absolutely no idea of what customer service is nor do they know how to identify/or repair ANY ISSUES. THEY TOOK 2 MONTHS AND STILL COULDN'T TELL ME WHY OR WHAT WAS WRONG WITH MY HEATING UNIT.
  Lisa and Julie both continue to dodge and evade questions that why customer would expect to have answered it's been 2 months now and obviously due to the lack of knowledge and education in the required field that they so called specialize in had to be advised by myself the basics of what a simple Code error was, which still they had no knowledge of fixing. Terrible company wouldn't recommend to anyone. July and August are the 2 coldest months and this poorly structured excuse for a Business still 8weks later could only turn unprofessional when I simply questioned why they've decided to send me back to the Manufacturer , whom originally were the ones to identify the issue bring with the Installer Staycool. Your unprofessional rude and obviously yourself and service men are incompetent in this field.
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  Samir Sanghani Added November 27, 2022

  ★ ★ ★ ★ ★
  Very pleasant experience in dealing with Staycool and their professional team for installation of add-on cooling option at our new house. Right from the stage when I contacted them for advise before signing our contract with the builder, to the stage of suggesting system, installation and post-installation follow up and support. Their quote for the system was very competitive and combined with the excellent service, you would struggle to find a more value for money option. Thank you to Staycool for such a wonderful experience and service.

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About Staycool Heating and Air Conditioning

Staycool is one of Australia's leading cooling & heating systems supplier for being reliable, prompt & professional over 30 Years. We offer Air conditioning service in all areas of Melbourne. Find your ideal air conditioner, Our technician ensure that the installation, ductwork, fittings and components all comply with the requirements of the current Australian Building Codes.